The My Clover member portal is where you can manage your healthcare and health information. From My Clover, you can access your ID Cards, find a doctor, explore your benefits, and manage data sharing settings with third-party applications that have access to your health information.
Your prescription benefit plan, administered by CVS Caremark, includes a mail order pharmacy service. For prescriptions that you take regularly, the CVS Caremark Mail Service Pharmacy will deliver them to you—at no extra cost.
We want to help you be as healthy as you can be with healthcare tailored to you. Click the button below to submit your request electronically or print out the form to submit by mail.
Get the most out of your member portal. Click here for our helpful how-to videos.
Explore our member newsletters, bringing you expert health information and useful tips to help you be well. Each edition is filled with helpful advice and a delicious seasonal recipe to add to your menu.
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Clover Health is here to support our members, and this means helping you access your own health information easily. Learn more about what it means to share your data.
Please refer to the list for the designated vendor for specific categories of products or services, and for information on how you can access the guidelines.
*We are open from 8 am–8 pm local time, 7 days a week. From April 1st through September 30th, alternate technologies (for example, voicemail) will be used on the weekends and holidays.
Last Updated: 2024-08-08
Clover Health is a Preferred Provider Organization (PPO) and a Health Maintenance Organization (HMO) with a Medicare contract. Enrollment in Clover Health depends on contract renewal. You must continue to pay your Medicare Part B premium. For plans that provide drug coverage, the formulary may change during the year. Out-of-network/non-contracted providers are under no obligation to treat Clover members, except in emergency situations. For a decision about whether we will cover an out-of-network service, we encourage you or your provider to ask us for a pre-service organization determination before you receive the service. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.
Medicare beneficiaries may also enroll in Clover Health through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov.
ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-888-778-1478 (TTY 711).
ATENCIÓN: Si usted habla español, tenemos servicios de asistencia lingüística disponibles para usted sin costo alguno. Llame al 1-888-778-1478 (TTY 711).
小贴士： 如果您说普通话， 欢迎使用免费语言协助服务。 请拨 1-888-778-1478 (TTY 711).
Disclaimer
This information is not a complete description of benefits. Call 1-888-778-1478 (TTY 711) for more information. Limitations, copayments, and restrictions may apply. Plan performance Medicare Star Ratings are assessed each year and may change from one year to the next. Benefits, premiums, and/or copayments/coinsurance may change on January 1 of each year. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. For sales/marketing complaints, contact Clover Health at 1-888-778-1478 (TTY 711) or 1-800-MEDICARE (if possible, please be able to provide the agent or broker's name).
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